Modern Type for Little People
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Contact Us

Keep us Posted

Follow us on Instagram, Twitter and Facebook.

Share The Jam Tart love by tagging #THE_JAM_TART on Instagram or Twitter or post on our Facebook wall.

If you would like to send photos or feedback please email us at hello@thejamtart.co.uk

Send a Message

Customer Services

If you have a enquiry about your order please email us at hello@thejamtart.co.uk quoting your order number.

You can also send enquiries by post to;

The Jam Tart
Soulsby House
Little Thorpe
County Durham
SR8 3UD

For urgent enquiries, please contact +44 (0) 191 908 6253

Press Enquiries

For all press enquiries please email us at hello@thejamtart.co.uk

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Delivery & Returns

Delivery

We will notify you by email as soon as your order has been dispatched.

UK orders are dispatched by courier, or Royal Mail for small packages. Goods should be received within 7 days of placing your order – this excludes our large (50 x 70cm) custom prints which may take up to 14 days.

International orders are shipped by courier. Delivery times will vary – please allow 21 days for International shipping.

If you require your order sooner please email us at hello@thejamtart.co.uk and we will aim to meet your requirements.

If you do not live in one of the countries we deliver to and would like to place an order please email us at hello@thejamtart.co.uk.

Returns Policy

We are unable to offer refunds or exchanges on any of our customised items.

In the unlikely event that a product is damaged, please return to us and we will send a replacement.

The Jam Tart
Soulsby House
Little Thorpe
County Durham
SR8 3UD

For urgent enquiries, please contact +44 (0) 191 908 6253

All complaints should be made within one week of delivery. Complaints should be emailed to us at hello@thejamtart.co.uk.

We are unable to refund any costs associated with returning your purchase.

For all returns we strongly advise that you return using a secure postal method, as we cannot refund or exchange items that are lost in transit. All products must be returned in their original packaging in a resalable condition.

FAQ

Who are The Jam Tart?

We are a graphic-led children’s brand with a passion for designing typographical delights that make little (and big) people smile : ) Our whimsical animal letters feature in our charming custom prints that add colour and cheer to a child’s room.

We are a small, but beautifully formed little business, based in the North East of England.

What size are your prints?

Our Name Prints are 30x40cm, landscape orientation.
Our Initial Prints are 30x40cm, landscape orientation.
Our Alphabet Prints are 50×70 cm, portrait orientation.

Is a frame included?

No, but our prints fit off-the-shelf frames from interior stores such as Ikea and Habitat.

What paper stock do you use?

Each design is printed onto heavyweight matt paper 250gsm, for a modern feel.

How do I redeem my gift card?

Enter the ‘gift code’ from your voucher in the basket area of the web site and click the ‘apply’ button.

What if my order is less than the value of my gift card?

If your gift card exceeds your total purchase, we will send you the remaining amount as a new gift card with your order.

Where are the prints designed and printed.

We are based in the North East of England. All designs are printed locally within the UK.

Who has created the designs?

Designs are created by Emma Jameson, co-founder of The Jam Tart.

I would like to make a complaint, how do I do so?

All complaints (damaged or defective prints) should be made within one week from the received delivery. Complaints should be emailed to us at hello@thejamtart.co.uk.

Are you on Instagram or Facebook?

Yes, follow us on Instagram, Twitter and Facebook. Share The Jam Tart love by tagging #THE_JAM_TART on Instagram or Twitter or post on our Facebook wall.
If you would like to send photos or feedback please email us at hello@thejamtart.co.uk.

I have more questions, how do I contact you?

E-mail us at hello@thejamtart.co.uk.

Copyright

All designs, typography, prints, products, website and marketing materials are and will remain the property of The Jam Tart. We will treat any infringement of these rights seriously.

Privacy Policy

We respect our customers privacy and will never share any personal information provided to us with a third party.

For Mum

shop

Banner Kit

£22.00
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Alphabet Colouring Book

£6.00
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Believe In Unicorns

From £11.00
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Bunny in the Oven

£2.75
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Colours Colouring Book

£6.00
shop

Love

£15.00
shop

Love

£2.75
shop

Mama Bear

£2.75
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Numbers Colouring Book

£6.00
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Xmas Colouring Book

£6.00

Our Story

Founded by 'Jameson & Moore' (JAM), we're a graphic-led children's brand with a passion for designing typographical delights. Our products feature whimsical animal letters that ooze character and charm. We aim to make little (& big) people smile.

Our Story

Contact Us

For customer services or press enquiries

  1. Contact Us
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Useful Information

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  2. FAQ
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© The Jam Tart Ltd. All Rights Reserved 2018
The Jam Tart, Soulsby House, Little Thorpe, County Durham, SR8 3UD   +44 (0) 191 908 6253

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